This Policy explains when and why we collect personal information about people who visit our website or web application, how we use it, the conditions under which we may disclose it to others and how we keep it secure. By using our website or web application, you are agreeing to be bound by this Policy.
What Personal Data Do We Collect
We collect information about you that you voluntarily provide to us when you:
(i) contact us to learn more about FYA Radio, Subscribe to a mailing list or other opportunities you indicate are of interest at the time;
(ii) access or use FYA Radio's Services; or
(iii) contact customer service. This information may include, for example, your name, business name, and any other information that you choose to provide to us when you comment on materials on our Services, in order to contact you as a potential customer, or respond to a support request. This also includes technical data, such as IP addresses and device identifiers that are commonly generated in establishing a connection with our services.
By using the FYA Radio services we may store information about what pages have been visited and when. This is to help us improve the usability of our services. We collect and retain Personal Data submitted to FYA Radio in an identifiable format for the amount of time necessary to meet your request or fulfill our legal or regulatory obligations, unless it is in our legitimate business interests and not prohibited by law to maintain the Personal Data for longer periods.
How Do We Process Personal Data
We may use information for our legitimate interests, namely:
(i) To operate the FYA Radio Services.
(ii) To contact and communicate with you when you reach out to us to ask us about our services.
(iii) To manage everyday business needs.
(iv) To analyze or improve the our services or additional products or services.
(v) To protect the FYA Radio Services and the rights of Users and others to enforce the terms of the FYA Radio Services.
(vi) To comply with our obligations, including to comply with all applicable laws and regulations.
(vii) To send you promotional materials from us or on behalf of our affiliates and business partners if you have consented to the receipt of such materials.
Who Has Access to Your Information
Under no circumstances will we directly disclose or sell your personal information to any third party without your prior permission. We are strongly against any form of internet 'spam' and keep all collected information strictly confidential in accordance with the General Data Protection Regulations (GDPR).
We will not sell or provide your information to third parties for marketing purposes.
Third Party Services Working on Our Behalf
We may pass your information to our third party service providers, or other associated organizations for the purposes of completing tasks and providing services to you on our behalf (for example processing payments and providing sales/technical support). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.
Please be reassured that we will not release your information to third parties beyond the FYA Radio network for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
FYA Radio's infrastructure is managed by multiple service providers. However they do not have access to any personal information and are prohibited to selling or passing on any stored data.
Security and Your Data
We take data security very seriously. Our databases are backed up regularly, and any data collected from you is sent over an encrypted SSL secure connection. Security of our data is important to us and we take every possible reasonable measure to prevent against loss, damage, theft or misuse where possible.
Any data processed by one of the third parties working on our behalf is also sent over an encrypted SSL connection. Third parties are contracted to provide a high level of security on their systems.
Use of Cookies
Like many other websites, the Radio.co website uses cookies. 'Cookies' are small pieces of information sent by an organization to your computer and stored on your hard drive to allow that website to recognize you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your login preferences. This helps us to improve our website and deliver a better more personalized service.
It is possible to switch off cookies by setting your browser preferences. Turning cookies of may result in a loss of functionality when using our website.
Links to Other Websites
Our website may contain links to other websites run by other organizations. This privacy policy applies only to our services so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website. In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
Website Recording
Our web application and website use Analytics services provided by Google Analytics and Heap. Information collected from these services is entirely anonymous. Only general information is captured (For example, the type of browser or operating system you are using, screen resolution and which parts of the site you interact with). No form data is captured or read by these services. We use website recording services in order to improve our services usability and see how visitors interact with features and pages.
Legal
FYA Radio is registered with National Privacy Commission Office in compliance with law.
All customer data is handled sensitively by members of our team and physical access to our offices is restricted to authorized personnel only.
FYA Radio reserves the right to make alterations to this document whenever we deem reasonable. It is the clients sole responsibility to check this document for updates on a regular basis.
What Are Your Rights?
If at any point you believe the information we process on you is incorrect you can request to see this information and even have it corrected or deleted.
If you have any concerns regarding your personal data, please contact us at info@fyaradio.com